F.A.Q Topics
- One of the items I have purchased has a quality issue or the wrong product was delivered. What do I do about this?
- In case I return the products, will the COD/ Shipping/ Gifting charges be credited back?
- I have received my products and I am not happy with the size. What is the Return or Exchange policy?
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When can I expect my order to be delivered?
We aim to ship out orders from our warehouse located in Coimbatore, Tamil Nadu within 24 - 48 hours of receiving your order. After we ship your package, depending on your address it will take between 2 to 7 business days to reach you. As soon as the order is shipped out from our factory, you will receive an email confirmation with the order tracking ID, which you can use to track your order until it reaches you. In case you do not receive your package on time, send us an email to hello@tailorandcircus.com with your Order ID and we will look into this for you.