- One of the items I have purchased has a quality issue or the wrong product was delivered. What do I do about this?
- In case I return the products, will the COD/ Shipping/ Gifting charges be credited back?
- I have received my products and I am not happy with the size. What is the Return or Exchange policy?
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What should I do if my payment fails?
In case there is a failure in payment, please retry the payment option and keep the following things in mind:
- Please confirm if the information you’ve provided is correct i.e. account details, addresses and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
-Our order fulfilment team reconciles received payments and will manually process your order on the next working day if your payment has been received. You will receive an order confirmation e-mail once this happens.
- If the transaction failed, however your account has been debited, it is normally credited back to your bank account automatically within 4-7 business days. For any further clarification, you can email us at email@example.com.