Use code ‘NEWLIGHT’ at checkout to get a minimum 15% off going upto 40% on underwear packs, sitewide until 28 Oct. Happy Diwali.

My Cart
Your Cart is Empty

What should I do if my payment fails?

In case there is a failure in payment, please retry the payment option and keep the following things in mind:

- Please confirm if the information you’ve provided is correct i.e. account details, addresses and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.

-Our order fulfilment team reconciles received payments and will manually process your order on the next working day if your payment has been received. You will receive an order confirmation e-mail once this happens. 

- If the transaction failed, however your account has been debited, it is normally credited back to your bank account automatically within 4-7 business days. For any further clarification, you can email us at

Back to Topics