- One of the items I have purchased has a quality issue or the wrong product was delivered. What do I do about this?
- In case I return the products, will the COD/ Shipping/ Gifting charges be credited back?
- I have received my products and I am not happy with the size. What is the Return or Exchange policy?
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How do I receive my products once I've ordered them on the website?
Once we process your order, the products are inspected thoroughly to ensure they are in a perfect condition. After the products pass the final round of quality checks, they are packed and handed over to one of our delivery partners. Our delivery partner will deliver the package to you at the earliest possibility. In case, they are unable to deliver the package at your address, they will contact you on the number provided by you at the time of placing your order.
We pack our products in plastic free cloth packaging, which are covered in a protective outer layer and sealed. This packaging is discreet in nature. We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 4-10 business days depending on where you live. All orders come in fully sealed packages to make sure that the products reach you in perfect condition.