FAQ

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When can I expect my order to be delivered?

How can I find my shipment status or track my order?

I received a notification that delivery was attempted, but I did not get any call nor did the delivery executive deliver my package. What should I do?

Do you ship internationally?

What if I'm not available when the pickup is being attempted?

How do I place my order?

How do I build a custom pack of underwear?

Do you have a coupon code I can use?

Do you send your products with discreet packaging?

Do you use tags or any plastics in your packaging?

How would I know if my order has been successfully placed?

How do I receive my products once I've ordered them on the website?

What should I do if my payment fails?

I placed an order on the website and the payment was deducted from my account, but I did not receive an email confirmation. Is my order confirmed or not?

How can I cancel my order?

How can I cancel my order which is in transit?

What to do if my order gets delayed after 5-7 days?

What payment options are available?

Can I edit or cancel my order once confirmed?

I wish to add a few more products or modify items in my order. Will it be possible?

I have placed an order on the website, but I want to change my address. Is this possible?

I have received my products and I am not happy with the size. What is the Return or Exchange policy?

What is the 100% size satisfaction guaranteed on my purchase?

One of the items I have purchased has a quality issue or the wrong product was delivered. What do I do about this?

In case I return the products, will the COD/ Shipping/ Gifting charges be credited back?

What are the terms and conditions for a refund?

What are the terms of the Return Policy?

I love the way you brand yourselves and I want to work with you! How can I do this?

I want to feature your brand in my magazine / on my page / everywhere! Who can I speak to?

Where are the products manufactured?

What fabric is my underwear made from?

I’m confused about the right size for me - help!?

Do you offer custom designs or products?

Is there any option to try the product before buying it?

Can I purchase products in bulk?

What are the wash-care instructions for the underwear?

Does Tailor And Circus have a store or do you sell through other stores in India?

Is it safe to shop online if I make payment using Net Banking, Debit Card, or Credit Card?

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